General terms and conditions and privacy policy

Type of personal data

Purpose of the processing

Special processing

Disclosure to third parties

Place of processing

1. Worum geht es in dieser Datenschutzerklärung?

terre des hommes schweiz, Kasernenhof 8, CH-4058 Basel, Switzerland (‘terre des hommes’ and also ‘we’, ‘us’) collects and processes personal data about you but also other individuals (‘third parties’). We use the word ‘data’ here interchangeably with ‘personal data’ or ‘personal information’.

In this Privacy Policy, we describe what we do with your data when you make a donation or become a sponsor, when you use https://www.terredeshommesschweiz.ch/, our other websites or apps (collectively ‘website’), interact with us in relation to a contract or otherwise deal with us. In addition, we may inform you about the processing of your data separately (for example, in forms, contractual terms and conditions, or additional privacy notices).

If you share data with us about other individuals (for example, family members, work colleagues), we assume that you are authorised to do so and that this data is accurate. When you share data about third parties with us, you confirm this. Please make sure that these individuals have been informed about this Privacy Policy.

This Privacy Policy is aligned with the Swiss Federal Act on Data Protection (‘FADP’), the associated ordinances and the requirements of the EU General Data Protection Regulation (‘GDPR’). However, the application of these laws depends on each individual case.

2. Who is the controller for processing your data?

For the data processing described in this privacy policy, “terre des hommes” is the controller under data protection law terre des hommes schweiz, Kasernenhof 8, CH-4058 Basel, Switzerland, unless we tell you otherwise in an individual case.

You can contact us with data protection concerns and to exercise your rights as follows:

terre des hommes schweiz
Kasernenhof 8
CH-4058 Basel, Switzerland
Tel. +41 (0)61 338 91 38

datenschutz@terresdeshommes.ch

Please note that we have outsourced some of the data processing to third parties, although we remain responsible for compliance with data protection regulations. In particular, we have outsourced the implementation of campaigns and part of the processing of donations to the Swiss service providers Corris AG, Lazoona AG and Brave Fundraising GmbH, which specialise in this area. These service providers may only process your personal data for our purposes and in accordance with our instructions and are our data processors; terre des hommes remains the data controller under data protection law.

Für die in dieser Datenschutzerklärung beschriebenen Datenbearbeitungen ist datenschutzrechtlich terre des hommes schweiz, Kasernenhof 8, CH – 4058 Basel, die «terre des hommes» verantwortlich, soweit im Einzelfall nichts anderes kommuniziert wird.

Sie können sich bei Datenschutzanliegen und zur Wahrnehmung Ihrer Rechte wie folgt an uns wenden:

terre des hommes schweiz
Kasernenhof 8
CH-4058 Basel
Telefon +41 (0)61 338 91 38

datenschutz@terresdeshommes.ch

Bitte beachten Sie, dass wir die Bearbeitung der Daten teilweise an Dritte übertragen haben, wobei wir für die Einhaltung des Datenschutzes verantwortlich bleiben. Insbesondere haben wir die Durchführung von Kampagnen sowie einen Teil der Spendenabwicklung an die Schweizer Dienstleister Corris AG, Lazoona AG und Brave Fundraising GmbH ausgelagert, die auf diesen Bereich spezialisiert sind. Diese Dienstleister dürfen Ihre Personendaten ausschliesslich für unsere Zwecke und gemäss unseren Weisungen bearbeiten und ist unsere Auftragsbearbeiterin; terre des hommes bleibt die datenschutzrechtlich Verantwortliche.

3. What data do we process?

We process various categories of personal data about you. The main categories are the following:

Master data. This is the basic data (e.g. name, contact details), further information about you (e.g. your role and your functions) and your relationship with us (e.g. donor, sponsor, supplier, visitor, donation recipient or employee of a donation recipient), bank details, amount of donations or other contributions, date of birth, photos, copies of ID cards, any powers of attorney, signature authorisations and declarations of consent, information about third parties (e.g. contact persons, representatives).
Registration data. This is data that is collected as part of a registration (newsletter) with us or that you provide to us (e.g. name, email), but also data that is collected as part of competitions or when redeeming vouchers and, where applicable, access data as part of access controls.
Contract data. This is data that arises in connection with a contract concluded by us or in the context of the provision of our services, such as information on the type of contract, date of conclusion of the contract, duration of the contract, contractual services, data from the period leading up to the conclusion of the contract, information required or used for performing a contract (e.g. information relating to invoicing), financial data (e.g. bank details).
Communication data. This is data that arises in connection with communication between us and with third parties (e.g. via a contact form, email, telephone, letter or other means of communication), such as the content of emails or letters, your contact details and the metadata of the communication, a copy of an ID card, if applicable.
Technical data. This is data that is generated as part of the use of our electronic services (e.g. website), such as your IP address, information about the operating system of your end device, the region and the time of use. Technical data in itself does not allow us to draw any conclusions about your identity. However, it may be linked to other categories of data (e.g. registration data) and potentially with your person.
Behavioural and preference data. This is data about your behaviour and preferences, such as donor behaviour, responses to electronic communications, navigation on our website, interactions with our social media profiles, etc., possibly supplemented with information from third parties (including from publicly available sources). We describe how tracking works in Section 13.
Other data. This may include, but is not limited to, the following information and data: data that arises in connection with official or legal proceedings (e.g. files, evidence), photos, videos or audio recordings that we produce or receive from third parties and in which you are recognisable (e.g. at events, through security cameras), participation in events, workshops or other activities (e.g. competitions and events), when you use our infrastructure and systems.

4. Where does the data come from?

From you. Much of the data mentioned in Section 3 is provided to us by you (when you communicate with us, in connection with a donation or other contracts or our services, when you use our website and other services, etc.). You are not obliged or required to disclose your data except in certain cases (for example legal obligations such as legally required identification). If you wish to enter into contracts with us or use our services (for yourself or your employer or client or other third parties), you must also provide us with certain data (in particular master data, contract data and registration data). When using our website, the processing of technical data cannot be avoided. If you wish to gain access to certain systems or buildings, you may have to provide us with registration data. In the case of behavioural and preference data, however, you always have the option of objecting or not giving your consent.
From third parties. As far as it is in line with applicable laws and regulations, we may also obtain data from public sources (such as debt collection registers, media or the internet, including social media), from public authorities and from other third parties (such as credit agencies, address brokers, associations, contractual partners, internet analysis services, etc.). This includes in particular the following categories: master data, contract data and other data, but also all other categories of data in accordance with Section 3 as well as data from correspondence and meetings with third parties. If you work for an employer or client or for someone else who has a business relationship with us or is otherwise in contact with us, they may also make data about you available to us.

5. For what purposes do we process your data?

Communication. In order to be able to communicate with you (e.g. to respond to enquiries and perform contracts), we need to process your data (in particular communication and master data, and registration data in connection with the services you use,). If we need or want to establish your identity, we collect additional data (e.g. a copy of an ID card).
Processing donations. We process your personal data in order to receive, record, monitor and manage donations and other contribution payments that you make to us, including issuing a donation receipt. This also includes processing your data in order to recognise, prevent and eliminate abuses in the donor system. We process your master data, contract data and communication data in particular for this purpose.
Conclusion, administration and performance of contractual relationships. We process related personal data for the conclusion or performance of contracts (in addition to the above-mentioned donation agreements) with our suppliers, subcontractors and other contractual partners (e.g. project partners). For this purpose, we also process data to check creditworthiness, to start and manage a business relationship, to handle joint projects and to provide and claim contractual services (which includes involving third parties such as logistics companies, advertising service providers or credit agencies, which may then provide us with data). The enforcement of legal claims arising from contracts (debt collection, legal proceedings, etc.) is also part of the performance, as are accounting, termination of contracts and public communication. In particular, we use master data, contract data and communication data, as well as registration data of the customer or the persons to whom the customer provides a service and technical data (e.g. in the case of digital services).
Marketing purposes and relationship management. We process data for marketing purposes and relationship management, for example to send our customers, other contractual partners and other interested parties general and personalised advertising and information (for example in printed form, by email, via other electronic channels or by telephone) about products, services and other news from us and third parties (for example from product partners) or as part of individual marketing campaigns (events, competitions, etc.). You can object to such contacts at any time or refuse or withdraw consent to be contacted for advertising purposes by notifying us (Section 2). We process communication, registration, behavioural and preference data in particular for marketing purposes and relationship management.
Market research, improving our campaigns and communications and our operations. In order to continuously improve our products and services (including our website, advertising and campaigns) and to be able to respond quickly to changing needs, we analyse, for example, how you navigate through our website or how you interact with our advertising communications and how new products and services can be designed (for further details see Section 13). This gives us an indication of the success of past campaigns and the potential of new campaigns and communications. In particular, we process master data, behavioural data and preference data, but also communication data and information from customer surveys, polls and studies, and other information, for example from the media, social media, the internet and other public sources. As far as reasonably practicable, we use pseudonymised or anonymised data for these purposes.
Registration and security purposes, and technical and physical access controls. You need to register (directly with us or via our external login service providers) to use some of our offers and services (for example newsletters), so we process data for this purpose. We also collect further personal data about you while you are using the offer or service. We continuously review and improve the appropriate security of our IT and other infrastructure (for example buildings). We therefore process data, for example, for monitoring, inspection, analysis and testing of our networks and IT infrastructures, for system and error checks, for documentation purposes and in the context of backups. Access controls include electronic system access controls (for example logging into user accounts), as well as physical access controls (for example building access). We also keep access logs and visitor lists for security purposes (to prevent and investigate incidents). We will inform you about surveillance systems at the relevant locations by means of appropriate signs. For this purpose, we process registration and technical data in particular, but also other data mentioned in Section 3.
Compliance with laws, directives and recommendations from authorities and internal regulations (‘Compliance’). We may process personal data to comply with laws (for example tax obligations). In addition, data may be processed in relation to internal investigations and external investigations (for example by a law enforcement or supervisory authority or by a mandated body). For all these purposes, we process in particular master data, contract data and communication data, but may also process behavioural data, technical data and data from the category of ‘other data’. The legal obligations may arise under Swiss law but also under foreign regulations to which we are subject, as well as self-regulations, industry standards, our own ‘corporate governance’ and instructions and requests from authorities.
Risk management and corporate governance. We may process personal data as part of risk management (for example to protect against criminal activities, in addition to monitoring misuse in the context of handling donations) and corporate governance, including business organisation (for example resource planning) and corporate development (for example acquisition and sale of business units or companies). For these purposes, we process in particular master data, contract data, registration data and technical data, but also behavioural and communication data.
Further purposes. These further purposes include, for example, training and educational purposes, administrative purposes (such as managing master data or accounting), the protecting our rights and evaluating and improving internal processes. We may record telephone or video conferences for training, evidence and quality assurance purposes. In such cases, we will inform you separately (for example by displaying a message during the video conference) and you are free to inform us if you do not wish to be recorded or to terminate the communication (if you simply do not wish your image to be recorded, please turn off your camera). In general, such recordings may only be made and used in accordance with our internal guidelines. The further purposes also include safeguarding other legitimate interests that cannot be named exhaustively.

6. On what basis do we process your data?

The processing of your data by us is based on the following principles, depending on the situation and the purpose of processing, where necessary:

Contract. Where we process data for the conclusion and performance of contracts that we conclude or have concluded for you or with you or your employer, client or other persons for whom you work, this is also the legal basis on which we process your data.
Legal obligations. We may also process your data based on applicable legal, regulatory and professional requirements with which we must comply.
Legitimate interest. We may process your data on the basis of our legitimate interest or the legitimate interest of a third party. This applies in particular in relation to the achievement of the purposes and objectives set out in Section 5 and for the implementation of associated measures. Among other things, we have a legitimate (and overriding) interest in marketing our products and services, in improving our campaigns and communication and in gaining a better understanding of the markets relevant to us and our activities (in particular in the efficient and secure handling of our processes and in the further development of our activities), in the efficient and effective management of our company and in safeguarding the security of our systems and our interests vis-à-vis third parties.
Consent. Where we ask for your consent to process your data, this is the legal basis on which we process your data. We will inform you about the relevant processing purposes. You may withdraw your consent at any time with effect for the future by providing us with written notice (by post or, unless otherwise stated or agreed, by email) (see Section 2 regarding our contact details and Section 13 regarding the withdrawal of your consent in the area of online tracking). Once we have received and processed notification of withdrawal of consent, we will no longer process your information for the purpose(s) you originally consented to (unless we have another legal basis for doing so).
Other legal bases. In specific cases, we may also process data on the basis of other legal bases. If this is the case, we will communicate this to you separately as necessary.

7 What applies in case of profiling?

‘Profiling’ refers to a procedure in which personal data is processed automatically in order to evaluate personal aspects or make predictions (for example, to analyse an individual’s personal interests, preferences and inclinations or to predict likely behaviour). For example, we carry out profiling in order to provide you with more targeted information and advice about products and projects. In particular, we use behavioural and preference data, but also technical data and communication data (for example, your reaction to our communications) for this purpose. Profiling helps us to continuously improve our offers and better adapt them to your individual needs, to plan our business activities, to determine the likelihood of a particular transaction being fraudulent and to better support you through our customer service. To improve the quality of our analyses and forecasts, we may also create profiles, which involves combining personal data from different sources in order to better understand you as a person with your various interests and other characteristics. In both cases, we pay attention to the proportionality and reliability of the results and take measures against any misuse of these profiles and profiling.

8. With whom do we share your data?

In relation to our contracts, the website, our services and products, our legal obligations or otherwise with protecting our legitimate interests and the other purposes set out in Section 5, we may disclose your personal data to third parties, in particular to the following categories of recipients:

Service providers. We work with service providers in Switzerland and abroad (third parties) who process your data (i) on our behalf, (ii) as joint controllers with us or (iii) who receive data from us as separate controllers (for example, IT providers, shipping companies, advertising service providers, cleaning companies, security companies, banks, insurance companies, debt collection companies, credit information agencies, address verification providers, consulting companies or lawyers). For the service providers used for the website, see Section 13.
Contractual partners including customers. This refers to customers and our other contractual partners as this data disclosure results from these contracts (for example because you work for one of these contractual partners or they provide services to or for you). These recipients also include contractual partners with whom we cooperate or who conduct advertising for us. For example, contractual partners receive registration data in relation vouchers issued and redeemed, invitations, etc. These recipients act as separate controllers.
Authorities. We may pass on personal data to agencies, courts and other authorities in Switzerland and abroad if we are legally obliged or entitled to make such disclosure or if it appears necessary to protect our interests. These authorities act as separate controllers.
Other persons. This means other cases where interactions with third parties follows from the purposes set out in Section 5 Other recipients, for example, delivery recipients or third-party payees specified by you, other third parties in relation to agency relationships (for example if we share data with your lawyer or your bank) or persons involved in administrative or legal proceedings. If we cooperate with the media and share materials with them (for example photos), this may also affect you depending on the circumstances. As part of our business development, we may sell businesses, parts of businesses, assets or companies to others or acquire them from others or enter into partnerships, which may also result in the disclosure of data (including from you for example, as a customer or supplier or as a supplier representative) to those persons involved in these transactions. In relation to communicating with competitors, industry organisations, associations and other bodies, data may be exchanged that also affects you.

All these categories of recipients may involve third parties, so that your data may also be disclosed to them. We can restrict the processing by certain third parties (for example, IT providers), but not by others (for example, authorities, banks, etc.).

In addition, we enable certain third parties to collect personal data from you on our website and at events organised by us (for example, press photographers, providers of tools on our website, etc.). Where we have no control over this data collection, these third parties are sole controllers. If you have concerns and wish to exercise your data protection rights, please contact these third parties directly. See Section 13 for the website.

9. Is your personal data disclosed abroad?

We process and store personal data mainly in Switzerland and the European Economic Area (EEA). Occasionally, however, we may also pass on personal data to service providers and other recipients (see Section 8) located outside this area or process personal data outside this area, in principle in any country in the world

If a recipient is located in a country without adequate statutory data protection, we require the recipient to undertake to comply with data protection (for this we use the revised European Commission’s standard contractual clauses of the European Commission, which can be accessed here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?), unless the recipient is subject to a legally accepted set of rules to ensure data protection and unless we cannot rely on an exception. An exception may apply, for example, in case of legal proceedings abroad, but also in cases of overriding public interest or if the performance of a contract requires such disclosure, if you have consented or if the data in question has been made generally accessible by you and you have not objected against the processing.

Please note that data exchanged via the internet is often routed through third countries. Your data may therefore be sent abroad even if the sender and recipient are in the same country.

10. How long do we process your data?

We process your data for as long as our processing purposes, the legal retention periods and our legitimate interests in processing for documentation and evidence purposes require or storage is technically required (for example in the case of backups or document management systems). If there are no legal or contractual obligations to the contrary, we will delete or anonymise your data after the storage or processing period has expired as part of our normal processes.

If there no legal retention requirements exist in individual cases, we generally process personal data for the duration of the business relationship or contract term and then, depending on the applicable legal basis, for a further five, ten or more years. This corresponds to the period during which we can assert legal claims against third parties or third parties can assert legal claims against us. Ongoing or anticipated legal proceedings may result in processing beyond this period. See Section 13.2 for more information on the storage period of cookies.

11. How do we protect your data?

We take appropriate security measures to ensure the confidentiality, integrity and availability of your personal data, to protect it against unauthorised or unlawful processing and to mitigate the risk of loss, accidental alteration, unauthorised disclosure or access. However, security risks can never be excluded completely, residual risks are unavoidable.

12. What are your rights?

Applicable data protection laws grant you the right to object to the processing of your data in some circumstances, in particular for direct marketing purposes, for profiling carried out for direct marketing and for other legitimate interests in processing.

To help you control the processing of your personal data, you have the following rights in relation to our data processing, depending on the applicable data protection law:

The right to request information from us as to whether and what data we process from you;
The right to have us correct data if it is inaccurate;
The right to request erasure of data;
The right to request that we provide certain personal data in a commonly used electronic format or transfer it to another controller;
The right to withdraw consent, where our processing is based on your consent;
The right to receive, upon request, further information that is helpful for the exercise of these rights.

If you wish to exercise the above-mentioned rights in relation to us, please contact us in writing, at our premises or, unless otherwise specified or agreed, by email; you will find our contact details in Section 2. In order for us to be able to prevent misuse, we need to identify you (for example by means of a copy of your ID card, unless identification is not possible otherwise).

You also have these rights in relation to other parties that cooperate with us as separate controllers – please contact them directly if you wish to exercise your rights in relation to their processing. You will find information on our key partners and service providers in Section 8 and additional information in Section 13.

Please note that conditions, exceptions or restrictions apply to these rights under applicable data protection law (for example, to protect third parties or trade secrets). We will inform you accordingly where applicable.

If you do not agree with the way we handle your rights or with our data protection practices, please let us know. If you are located in the EEA or in Switzerland, you also have the right to lodge a complaint with the data protection supervisory authority in your country. You can find a list of authorities in the EEA here: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en. You can also contact the Swiss Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch/en/contact-2.

13. Do we use online tracking, online advertising techniques and other similar techniques?

We use various techniques on our website (including newsletters and other digital services) (for example, cookies, tracking pixels and similar technologies) that allow us and third parties engaged by us to recognise you when you use our website and, possibly to track you across several visits.

We use our own tools and sometimes third-party services, in particular to improve the functionality or content of our website (for example, integration of videos or maps), to compile statistics and to place advertisements. This enables us and authorised third-party providers to offer you a personalised web experience (personalised advertising, interactions on social media sites, etc.).

What are cookies and similar technologies?

A cookie is a small text file with an identifier (a sequence of letters and numbers) that is transmitted between the server and your system. This allows us and the third parties we engage or cooperate with to recognise visitors to our website and track them across multiple visits and across different websites. Cookies enable recognition of a particular device or browser and do not necessarily contain information that personally identifies a user. However, your personal data that we or third-party providers engaged by us store about you (for example if you have a user account with us or these providers) may be linked to the information stored in and obtained from cookies and thus possibly to your person.

In addition to cookies, there are other similar techniques such as pixel tags and social media plug-ins. Pixel tags are small, usually invisible images or a program code that are loaded by a server and provide the server operator with certain information (for example, access to a website). Social media plug-ins are small pieces of software that establish a connection between your visit to our website and a third-party social media platform. The social media plug-in tells the third-party provider that you have visited our website and may transmit cookies to the third-party provider that it has previously placed on your web browser. For more information about how these third-party providers use your personal data collected via their social media plug-ins, please refer to their respective privacy notices.

What types of cookies and similar technologies do we use?

The cookies and similar technologies we use on our websites serve the following purposes (similar technologies are included in each case):

Necessary cookies. Some cookies are essential for the use of the website and its features. These cookies ensure the essential functionality of the website, for example, they ensure that you can move between pages without losing the products that you placed in the shopping basket. They also ensure that you stay logged in. These cookies have an expiration date of up to 12 months.
Performance and analytics cookies. Performance and analytics cookies collect information about how our website is used and enable us to analyse the use of our website, for example, which pages are accessed most frequently and how visitors navigate through our website. These cookies are used to make visiting the website easier and faster, and to generally improve the user experience and convenience. We use third-party analytics services for this purpose. Before we use such cookies, we ask for your consent. You can withdraw consent at any time through the cookie settings on our website. Performance and analytics cookies have an expiration date of up to 24 months.
Marketing cookies. Marketing cookies allow us and our advertising partners to display advertisements for offers or services that we think will interest you on our website, or to display our advertisements if you continue to browse the internet after leaving our website, i.e. to show you targeted advertising. These cookies have an expiration period of a few days to 12 months, depending on the circumstances.

Details of our third party providers and advertising partners can be found in the Consent Management System available on our website. In the Consent Management System, you also have the option to disable certain categories of cookies by selecting the appropriate settings.

Some of the third-party providers we use may be located outside Switzerland. Information on the disclosure of data abroad can be found in Section 9.

If you agree to the use of cookies, you accept that your data may be transferred to a country that does not have an adequate level of data protection and accept the risk that your data may be exposed to access by foreign authorities in the recipient’s country that do not adhere to adequate data protection regulations. You can withdraw your consent to cookies at any time, as explained in Section 13.3.

The specific types of cookies used on our website and the purposes they serve and their expiration dates are described in the Consent Management System on our website.

We currently use offers from the following service providers and advertising contract partners (where they use data from you or cookies set on your device for advertising purposes):

Google Analytics. Google Ireland (located in Ireland) is the provider of the service ‘Google Analytics’ and acts as our processor. Google Ireland relies on Google LLC (located in the United States) as its sub-processor (both ‘Google’). Google collects information about the behaviour of visitors to our website (duration, page views, geographic region of access, etc.) through performance cookies (see above) and on the this basis creates reports for us about the use of our website. We have configured the service so that the IP addresses of visitors are truncated by Google in Europe before being forwarded to the United States, so that they cannot be traced back. We have switched off the ‘Data sharing’ and ‘Signals’ settings. Although we can assume that the information we share with Google is not personal data for Google, it is possible that Google may be able to draw conclusions about the identity of visitors based on the data collected, create personal profiles and link this data with the Google accounts of these individuals for its own purposes. In any event, If you consent to the use of Google Analytics, you expressly consent to any such processing, including the transfer of your personal data (in particular website and app usage, device information and unique IDs) to the United States and other countries where your data may be accessible to authorities that are not subject to appropriate data protection regulations. Information about data protection with Google Analytics can be found here https://support.google.com/analytics/answer/6004245 and if you have a Google account, you can more details about Google’s processing here https://policies.google.com/technologies/partner-sites?hl=en.
Google Ads. This website uses the Google AdWords conversion tracking function of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google uses cookies that enable an analysis of the users of the website by you if you have clicked on a Google ad. The cookies are valid for a maximum of 90 days. As long as the cookies remain valid, Google and terre des hommes schweiz will be able to see that you have clicked on an ad and have reached a specific landing page (for example, order confirmation page or newsletter registration). These cookies cannot be tracked across multiple websites by different AdWords participants. The cookies are used to generate statistics for us, including the number of users who clicked on one of our ads. They also show how many users have visited a landing page that has been marked with a conversion tag. However, the statistics do not contain any data that can be used to identify you. You can find Google’s privacy policy here: https://policies.google.com/privacy?hl=en#intro.
Facebook Ads. This website uses Facebook Ads from Meta Platform Ireland Limited, 6 Serpentine Ave, Dublin, D04 H0C9, Ireland. We use these technologies to display the Facebook ads placed by us only to users on Facebook and the partners cooperating with Facebook (the ‘audience network’) who have shown an interest in us or whose characteristics correspond to those that we transmit to Meta for this purpose (for example, an interest in certain topics or products that can be seen from the websites visited; ‘custom audiences’). We can also use these technologies to track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users have been redirected to our website after clicking on a Facebook ad (‘conversion measurement’). We are jointly responsible with Meta for the sharing of data that Meta collects or receives via the pixel or similar functions, for the display of advertising information that corresponds to users’ interests, the improvement of ad delivery and personalisation of features and content (but not further processing). We have therefore concluded a corresponding supplementary agreement with Meta. Users can therefore address requests for information and other data subject requests in connection with joint responsibility directly to Meta. Meta’s privacy policy can be found here: facebook.com/privacy/policy.

How can I control the use of cookies and similar technologies?

You can manage your preferences relating to the use of cookies and similar technologies on our website by visiting the Consent Management System on our website.

Browsers may accept or reject cookies automatically but allow you to change these settings. You can also disable or delete cookies you have previously accepted if you wish to. Be aware that any preference set will be lost if you delete all cookies, including your preference to opt-out from cookies as this in itself requires an opt-out cookie to have been set. The settings must be made separately for each browser you use. To find out how to manage cookies on your browser, you can visit your browser’s help menu for more information.

If you choose to reject cookies and similar technologies, you may still use our website, though your access to some functionality and areas of our website may be restricted.

14. What data do we process on our social network pages?

We may operate pages and other online presences (‘fan pages’, ‘channels’, ‘profiles’, etc.) on social networks and other platforms operated by third parties and collect the data about you described in Section 3 and below. We receive this data from you and the platforms when you interact with us through our online presence (for example when you communicate with us, comment on our content or visit our online presence). At the same time, the providers of the platforms analyse your use of our online presences (for example the way you interact with us, how you use our online presences, what you view, comment on or ‘like’) and combine this data with other data they have about you (for example, information about your age and your gender and other demographic information). In that way, they create profiles about you and statistics on the use of our online presences. They use this data and profiles to display our or other advertisements and other personalised content on the platform and to manage the behaviour of the platform, but also for market and user research and to provide us and other parties with information about you and the use of our online presence. Insofar as we are jointly responsible for certain types of processing with the provider, we will conclude a corresponding contract with the provider. You can find out about the main content of this contract from the provider. They also process this data for their own purposes, in particular for marketing and market research purposes (for example to personalise advertising) and to manage their platforms (for example, what content to show you) and, to that end, they act as separate controllers.

We are entitled, but not obliged, to check content before or after it is published on our online presences, to delete content without notice and, if necessary, to report it to the provider of the platform in question. In the event of breaches of the rules of decency and conduct, we may also inform the provider of the platform on which the user account in question is located in order to block or delete it.

For further information on the processing of the platform operators, please refer to the privacy information of the relevant platforms. There you can also find out about the countries where they process your data, your rights of access and erasure of data and how you can exercise them or obtain further information. We currently use the following platforms:

Facebook. On Facebook we operate the page facebook.com/terredeshommesschweiz. The controller for the operation of the platform for users from Europe is Meta Platforms Ireland Limited, Dublin, Ireland. Their privacy notice is available at www.facebook.com/privacy/policy. Some of your data will be transferred to the United States. You can object to advertising here: www.facebook.com/settings?tab=ads. With regard to the data collected and processed when visiting our site for ‘page insights’, We are joint controllers with Facebook Ireland Ltd, Dublin, Ireland. As part of page insights, statistics are created about the actions visitors perform on our site (comment on posts, share content, etc.). This is explained at www.facebook.com/legal/terms/information_about_page_insights_data. It helps us understand how our page is used and how to improve it. We receive only anonymous, aggregated data. We have agreed our data protection responsibilities according to the information on www.facebook.com/legal/terms/page_controller_addendum.
X. On X we operate the page twitter.com/terredeshommesschweiz. The controller for the operation of the platform is Twitter International Unlimited Company, Dublin, Ireland. Their privacy notice is available at https://x.com/en/privacy.
LinkedIn. On LinkedIn we operate the page linkedin.com/company/terre-des-hommes-switzerland. The controller for the operation of the platform is LinkedIn Ireland Unlimited Company, Dublin, Ireland. Their privacy notice is available at https://www.linkedin.com/legal/privacy-policy.
Youtube. On Youtube we operate the page youtube.com/@tdhschweiz. The controller for the operation of the platform is Google Ireland Limited, Dublin, Ireland. Their privacy notice is available at https://policies.google.com/privacy.

15. Can we update this privacy policy?

This privacy policy is not part of a contract with you. We may change this privacy policy at any time. The version published on this website is the current version.

Last updated: 26.03.2024

General terms and conditions and privacy policy

Type of personal data

General personal data

Financial data

Purpose of the processing

Marketing

Product development

Other purposes

Special processing

Profiling

Disclosure to third parties

Data transfer

Place of processing

Worldwide

1. Worum geht es in dieser Datenschutzerklärung?

2. Who is the controller for processing your data?

3. What data do we process?

4. Where does the data come from?

5. For what purposes do we process your data?

6. On what basis do we process your data?

7 What applies in case of profiling?

8. With whom do we share your data?

9. Is your personal data disclosed abroad?

10. How long do we process your data?

11. How do we protect your data?

12. What are your rights?

13. Do we use online tracking, online advertising techniques and other similar techniques?

14. What data do we process on our social network pages?

15. Can we update this privacy policy?

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