General terms and conditions and data protection

General terms and conditions and data protection

General terms and conditions of business

We assure you that your donation will be used efficiently and purposefully. For online donations the revocation conditions of your credit card provider apply.

By using and/or calling up information and documents from the website of terre des hommes schweiz you expressly give your consent to the following conditions:

We are in no case liable for any direct or indirect damages and consequential damages that result from the use of our web pages or from access via links to other web pages. We do not guarantee that information, documents or other details accessible via the terre des hommes schweiz website or one of the linked websites are free of viruses or other harmful components.

Changes/additions to the provisions
This page will be updated from time to time to reflect the latest legal developments. We reserve the right to add to our web pages, change or delete information at any time.

Use of the donations
The conscientious use of donations is a top priority for terre des hommes switzerland. Transparency is extremely important to us, especially in this area. Your donations are used efficiently and in a targeted manner.

terre des hommes switzerland is ZEWO-certified and transparent. We publish a detailed annual report every year.

Data protection is important to us. We do not rent or sell addresses. From time to time we obtain addresses with further demographic information or information about possible interests of people who we think could be possible donors from reputable providers and organisations. This may also affect you.

Handling of personal data
As an interested party, customer, donor and e-mail newsletter subscriber of terre des hommes schweiz, you provide us with information via the contact form, by post, by e-mail or by telephone. This regularly includes personal data such as first name, surname, e-mail address, telephone number, bank account and payment details and photos. We use this personal data to process your donation, to maintain the ongoing donor relationship, to evaluate donor behaviour, to send you information about our current projects and to answer your enquiry. To give you an idea of the effect of your donations, we will inform you regularly about our work. We adapt to your wishes at any time and change your contact details, reduce the frequency and method of delivery of mailings or block your address so that you do not receive any further mailings.

The protection of your personal data is very important to us and therefore a matter for all terre des hommes schweiz employees. This includes our paid employees or service providers who process data on our behalf. terre des hommes schweiz does not deal in addresses, does not rent or sell personal data and complies with the applicable data protection regulations. This applies in particular to data protection legislation and the regulations of ZEWO and from Swissfundraisingthe Swiss Association of Fundraisers.

terre des hommes schweiz stores your personal data only to the extent and for as long as this is necessary to fulfil the purposes for which the personal data was collected or, if applicable, for as long as terre des hommes schweiz is legally obliged to do so. As soon as your personal data is no longer required for the above-mentioned purposes, it will be deleted or anonymised as far as possible.

Right of access to information
If you have any questions about the data management of terre des hommes schweiz, about the data held about you, or if you wish to change or delete your contact details, you can contact our donations service directly on +41 61 338 91 33 or send an e-mail to info(at)terredeshommes.ch send.

E-mail campaigns, e-mail newsletter
terre des hommes schweiz will be pleased to inform you by e-mail about current topics or invite you to events. We will only send you our newsletter if you have given us your consent (e.g. on the website, at stand promotions or by participating in a competition, etc.).

You have the possibility to unsubscribe from the newsletter at any time, either by using the unsubscribe link, which is included several times in each e-mail, or by sending us an e-mail via  info(at)terredeshommes.ch contact

We use the system of an external provider for handling donations.

User statistics
This website uses Universal Analytics, a web analysis service of Google Inc. ("Google"). Universal Analytics uses so-called "cookies", which enable an analysis of the use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by Download and install link available browser plug-in. For more information on terms of use and data protection, please visit http://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/.

Google Adwords and conversion tracking
This website uses the online advertising program "Google AdWords" and in the context of this program the conversion tracking. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies are not used to personally identify you. If a user visits certain pages on this site and the cookie has not expired, we and Google will be able to tell that the user clicked on the ad and was redirected to that page. Each Google AdWords customer receives a different cookie. As a result, cookies cannot be tracked across the websites of AdWords customers.

The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted in to conversion tracking. The customers will know the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. Users who do not wish to participate in tracking can easily disable the Google Conversion Tracking cookie from their web browser under User Preferences. These users will not be included in the conversion tracking statistics. Learn more about the Google Privacy Policy (in English).

online advertising
On this website, with the help of the service providers

Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Facebook Incorporated, 1 Hacker Way, Menlo Park, CA 94025, USA

Information about the surfing behaviour of website visitors is collected and stored in anonymised and/or pseudonymised form for marketing purposes and for the continuous improvement of the offer. With the help of a so-called "tracking pixel", website visitors can be identified technically and without personal reference and pseudonymised profiles can be created. The data is then stored on your computer in encrypted and compressed form using cookies. This cookie is only accessible to the visitor himself and the service provider.
The service providers analyse the surfing behaviour and can then display targeted and personalised advertising banners on other websites. Under no circumstances can this data be used to personally identify the visitor to this website. The data collected is only used to improve the service. The data collected from the offer does not contain any personal data.

Using Facebook plug-ins
We have integrated so-called plugins of the social network facebook.com (hereinafter "Facebook") into our Internet presence. Facebook is a company of Facebook Inc. (address see above). A listing and the appearance of these plugins from Facebook can be found under this Internet address can be viewed.

Each time you call up a page on our website that is equipped with such a plugin, the plugin causes the browser you are using to load and display the visual representation of the plugin from the Facebook server. This tells the Facebook server which particular page of our website you are currently visiting. If you are a member of Facebook and are logged in to Facebook during your visit to our website, Facebook recognizes by the information sent by the plugin which specific page of our website you are currently visiting and assigns this to your personal user account on Facebook. If you now activate one of the plugins, for example by clicking the "Like" button or by submitting a comment, this is sent to your personal user account on Facebook and saved there. In addition, the information that you have visited our website is transmitted to Facebook, regardless of whether you activate one of the plugins or not.

If you want to prevent Facebook from transmitting and storing data and surfing behaviour that concerns you, you must log out of Facebook before you visit our website. In order to block the collection and disclosure of your visitor data by Facebook plug-ins for the future, you can obtain a browser add-on for some Internet browsers called "Facebook Blocker". Please do not delete the browser add-on as long as you want to block the Facebook plugins.

At the following Internet address you will find Facebook's data protection information with more detailed information on the collection and use of data by Facebook, on your rights in this regard and on the setting options to protect your privacy.

Changes to this privacy policy
We reserve the right to revise, amend or otherwise supplement this privacy policy at any time. If changes are made, we will publish them immediately on our website. Use of our website constitutes your consent.

Privacy on the Internet

The protection of privacy is not only a legal obligation, but also one of our concerns.

On the website of the Federal Data Protection Commissioner you will find much more information about their rights in the area of data protection. There you can find out about the legal basis and the technical possibilities for protecting your privacy.


is responsible for these data protection provisions:

terre des hommes schweiz
Kasernenhof 8
4058 Basel

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